Shein Italy
Shein Italy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Italy has 2.3 star rating from 115 reviews; 18% would likely recommend and 47% urge improved customer service. Most Shein Italy reviews cite delivery and refund issues and low customer satisfaction.
Key Takeaways for Future Customers
- Expect slow shipping and possible non delivery; check tracking closely.
- Prepare for customer complaints about refunds and account/billing issues.
- Prices are medium with frequent discounts, appealing if delivery risk is acceptable.
Negative Feedback / Risk Areas
- Repeated reports of missing parcels and delivered-but-not-received situations.
- Refund delays and unresolved exchange, refund and cancellation complaints.
- Poor customer service access and lack of phone contact for urgent issues.
Positive Feedback
Customers note cheap, cute clothes and value discounts and special offers when orders arrive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Italy has 2.3 star rating from 115 reviews; 18% would likely recommend and 47% urge improved customer service. Most Shein Italy reviews cite delivery and refund issues and low customer satisfaction.
Key Takeaways for Future Customers
- Expect slow shipping and possible non delivery; check tracking closely.
- Prepare for customer complaints about refunds and account/billing issues.
- Prices are medium with frequent discounts, appealing if delivery risk is acceptable.
Negative Feedback / Risk Areas
- Repeated reports of missing parcels and delivered-but-not-received situations.
- Refund delays and unresolved exchange, refund and cancellation complaints.
- Poor customer service access and lack of phone contact for urgent issues.
Positive Feedback
Customers note cheap, cute clothes and value discounts and special offers when orders arrive.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milan, Province Of Milan
Ho un problema e vorrei contattare il...
Ho un problema e vorrei contattare il servizio clienti di SHEIN. Il 22 maggio 2026 alle 19:44 è stato effettuato un trasferimento di 40 euro dal mio account SHEIN a PayPal utilizzando un indirizzo email errato, [EMAIL_ADDRESS]. L'ordine non è ancora arrivato a questo indirizzo [PERSON_NAME] un rimborso per il bonifico.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monte Urano, Province Of Fermo
I ordered some items from SHEIN, but I have not received them yet. However, the app is showing the status as “Delivered.” Please check this issue and ensure that my order is properly delivered to m
I ordered some items from SHEIN, but I have not received them yet. However, the app is showing the status as Delivered. Please check this issue and ensure that my order is properly delivered to m
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage not delivered
I was not at home was at work I got a mail that they where unable to deliver my package without calling the number on the package badb
User's recommendation: Bad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orta Di Atella, Province Of Caserta
Via Grammichele 6 Roma Roma Italy 00132 Ruben Queen, I did not see my order
Via Grammichele 6
Roma Roma Italy 00132
Ruben Queen 380208****, I did not see my order, please help me out, was I order for only this jenim shorts
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naples, Naples
My package haven’t not arrive i place the order a months ago
they said the could not find my adresss but its there also a phones contact is there no one comunicate i need my order please , they should contact the phone number
About my order
I ordered my laptop on the 26th of September. They told me it would arrive on the 8th of October, but I haven't received any packages, and it is showing me an abandoned package.
Preferred solution: Deliver product or service ordered
User's recommendation: Verify the address first before going to deliver
Avellino, Province Of Avellino
Un pacco nn arrivato
Come mai nn ho ricevuto il pacco e nemmeno il rimborso come mai tutto questo tempo nn lo so più cosa fare ok
User's recommendation: Ok
Castel Volturno, Province Of Caserta
I have not gotten my order
Since 3 days, I have been receiving this abnormal order delivery message from SHEIN, but you people didn't call my number or drop my package at my doorstep.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rome, Rome
Where is my parcel its to much late
I ordered my parcel. They said parcel delivery is from December 2 to December 9. I don't know where my parcel is, and the courier logistics can't answer.
Preferred solution: Deliver product or service ordered
Pordenone, Friuli-Venezia Giulia
Am great nd ready to support you,bse you nice quality of things
Every thing is now ok however much I delayed receiving my package but my package finally received me am so grateful
User's recommendation: Am great full and ready to go on support SHEIN thank u
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot received yet my pack from shein
To resolve problems faster with customers
My pack was return back to China few months ago, but I didn't received anything until now...I want to get back my order. Please help me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t make any orders
I don't know why my account has been frozen and can't make any new purchases, so I need help. And also, if I can get a contact to call to solve my issue, I would be so grateful.
Preferred solution: I need my account back
Limbiate, Monza Brianza
Not received my parcel
The driver shows the delivery done, but I haven't received anything. Please get my parcel or refund me.
Preferred solution: Full refund
User's recommendation: Be aware
Order never delivered
Disappointed with your services no delivery no communication no refund of my money
It's a total disappointment
User's recommendation: Not now
Genova, Liguria
Someone used my master card
I said someone is using my master card on your app to steal my money from my account. I would like to know that person.
- Fair enough because me i need my money please
- I need my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brescia, Provincia Di Brescia
I haven’t received my order but it says delivered I need my refund cos the package was from impost
I haven’t solved any problem with SHEIN
I need my money to ensure my order is refunded in an appropriate way. Please, thank you for seeing to my order. You guys should also talk to the courier to handle packages well.
- Bad delivery situation
Preferred solution: Full refund
User's recommendation: SHEIN is a very good site to order
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